Privacy Policy

Introduction

Welcome to https://basic-tortilla-chips-donkey.chicagotortillachips.com! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you interact with our website, applications, services, or products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://basic-tortilla-chips-donkey.chicagotortillachips.com
Any mobile applications or software we offer
Online services and products provided by Basic Tortilla Chips Donkey
Related third-party platforms that we may link to or integrate with, although please note that this policy does not extend to their practices.

Processing Activities

This Privacy Policy guides our interactions when you:

Utilize our applications and services as an authorized user.
Visit our websites, including any linked pages, and engage with the content.
Subscribe to receive communications from us via email, phone, or text messaging.

Personal Data Collection

We collect various types of personal information to enhance your experience and personalize our services:

Account Information: Details related to your user account creation and management.
Payment Information: Credit card details and billing addresses for purchases.
Financial Information: Transaction records and banking information for financial processing.
Purchase Information: Product ordering history, quantities, and shipping addresses.
Mobile Device Identifiers: Unique device IDs, types, and operating system versions for analytics and user experience improvement.
Location Data: GPS coordinates and location services data to provide location-based services (with your consent).
Feedback: Comments, reviews, and responses you share with our team.
Social Media Information: User profiles, posts, and interactions when you connect with us on social media platforms.
Product Information: Details about products you browse, purchase, or rate.

We collect this data through various means:

Direct user input when creating an account or making purchases.
Automated tracking technologies like cookies, web beacons, and device fingerprinting for analytics.
Third-party sources who provide us with aggregated or de-identified data.

Cookies

We use cookies to enhance your browsing experience and gather valuable insights:

Strictly Necessary Cookies: Essential for website functionality and navigation.
Preference Cookies: Remember user preferences, language settings, and ad choices.
Analytics Cookies: Track website usage, performance, and user behavior for analytics purposes.

Users have control over non-essential cookies through our Cookie Manager, allowing you to customize your tracking preferences.

Retention and Deletion

We retain personal data only for as long as necessary for the purpose it was collected or as required by law:

Financial records and transaction histories may be kept for tax purposes and fraud prevention (up to 7 years).
We store user accounts until the account is inactive for an extended period.
Once the data is no longer needed for the specified purpose, we delete or anonymize it securely.

Security Measures

We implement robust security measures to protect your personal data:

Encryption of sensitive data during transmission and at rest.
Secure third-party processing partners who adhere to strict privacy standards.
Regular security audits and vulnerability assessments to identify and mitigate risks.

Children’s Privacy

We do not intentionally collect or market our services to children under the age of 18. If you believe we have collected data from a minor, please contact us at [email protected], and we will take prompt action to ensure compliance with applicable laws.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access and Rectification: The right to access and request corrections or deletions of your personal information.
Erasure (Right to be Forgotten): Request the erasure of your data under specific circumstances.
Restriction: Limit the use or processing of your data for certain purposes.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for direct marketing or other purposes.
Non-Discrimination: Be free from unfair treatment based on your exercise of privacy rights.

To exercise these rights or have any data-related inquiries, please contact our Data Protection Officer at the address provided below. We will respond promptly and provide assistance within applicable timeframes.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any significant changes will be notified via our website, and revised policies will be posted here. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, feedback, or requests:
Email: [email protected]

Mail: Basic Tortilla Chips Donkey, Privacy Team, [Address], [City, State, Zip]

We appreciate your trust in us. By using our services, you acknowledge the practices outlined in this Privacy Policy.